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Shelby Trailer Service Wins Customer Experience Award at Inaugural NATM 2025 Trailer Expo

October 15, 2025 Posted by J'Lynn AWARDS

 

 

 

 

 

 

 

 

Oklahoma City — The first-ever Trailer Expo Dealer Solutions Showcase recognized Shelby Trailer Flooring with Single Cleat with the distinguished Customer Experience Award. This award celebrates products that significantly enhance the overall experience for customers by improving product quality, ease of use, comfort, or adding value, thereby boosting satisfaction and loyalty.

“The recognition of Shelby Trailer Flooring is a testament to its innovative design and commitment to customer-centric solutions,” said Alex Stowe, NATM Executive Director. “The Single Cleat technology has set a new standard in the industry, offering safety and comfort, which resonated with attendees.”

The Trailer Expo Dealer Solutions Showcase is an annual event dedicated to bringing together industry leaders, showcasing cutting-edge products, and recognizing excellence in dealer solutions. This year’s expo attracted a diverse range of exhibitors and attendees, all eager to explore the latest advancements in trailer technology.

 

 

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About J'Lynn

J’Lynn Bruton Olah is a manufacturing and business professional based in Oklahoma with extensive experience in the trailer flooring and recycled materials industry. She serves as General Manager at Shelby Trailer Service, a family-owned company specializing in trailer flooring products made from recycled rubber and plastics. With more than 30 years of experience in manufacturing, sales, accounting, and marketing, she plays a key role in overseeing operations, business development, and customer relationships. Her leadership has helped support growth and innovation within the recycled-materials trailer flooring sector. She is also actively involved in the National Association of Trailer Manufacturers (NATM), where she has contributed to industry initiatives and earned recognition for her efforts in member engagement and industry development, including receiving the Ed Freel Membership Award.

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